Last Sunday I dropped Myfanwe off at a Very Well Known Retailer about 20 minutes after the store opened with instructions to pick up a pressure cooker which had been advertised in that morning's paper. (My friend Molly, a.k.a Mulshree, said she won't give me lessons in cooking Indian food unless I had a pressure cooker.) It wasn't a great pressure cooker, but I don't really use pressure cookers much, and it was on sale for only $20, so it was perfect.
Except that Myfanwe emerged from the Very Well Known Retailer with empty arms. The store didn't have any. They never had any. And, because it was a one-day sale, they were not giving rain checks. I was very disappointed and more than a little miffed.
I waited until yesterday to do anything about it. I figured I wouldn't do myself any good to be a jerk, but I wanted them to sell me a pressure cooker for $20. So I wrote a very nice, calm letter explaining my dissatisfaction. I told them of major purchases I had made at their Very Important Store in the last year -- from a strand of pearls to luxury kitchen equipment. I told hem how much I had enjoyed their Very Well Known Store in the past, and that I was beginning to worry that my support of their Very Well Known Establishment was misplaced. Then I faxed it to the manager of the Very Well Known Retail Store and also to the Corporate Vice-President responsible for this region of the Very Well Known Retailer.
Two hours later the manager was on the phone apologizing. Many, many times. And, since they did not have the $40 pressure cooker on sale for $20, they are going to send me the $100 pressure cooker free of charge. It won't ship for a week, but for this, I can wait.
It pays to make nice sometimes.
Except that Myfanwe emerged from the Very Well Known Retailer with empty arms. The store didn't have any. They never had any. And, because it was a one-day sale, they were not giving rain checks. I was very disappointed and more than a little miffed.
I waited until yesterday to do anything about it. I figured I wouldn't do myself any good to be a jerk, but I wanted them to sell me a pressure cooker for $20. So I wrote a very nice, calm letter explaining my dissatisfaction. I told them of major purchases I had made at their Very Important Store in the last year -- from a strand of pearls to luxury kitchen equipment. I told hem how much I had enjoyed their Very Well Known Store in the past, and that I was beginning to worry that my support of their Very Well Known Establishment was misplaced. Then I faxed it to the manager of the Very Well Known Retail Store and also to the Corporate Vice-President responsible for this region of the Very Well Known Retailer.
Two hours later the manager was on the phone apologizing. Many, many times. And, since they did not have the $40 pressure cooker on sale for $20, they are going to send me the $100 pressure cooker free of charge. It won't ship for a week, but for this, I can wait.
It pays to make nice sometimes.
Does anyone have any pressure cooker recipes?