So -- I thought I was being soooooooo smart. Sue Said, one of my beloved readers, suggested Barbara Abbey's Knitted Lace as a resource for planning the border of my cashmere shawl. (I know -- I should have planned it before I started it...shut up.) Sue Said mentioned I could order it from Schoolhouse Press. I didn't want to pay for shipping, and the one thing I ordered from Schoolhouse took absolutely forever to arrive...which is funny, 'cuz Wisconsin is just up the road, so to speak.
Anyway, having checked a few web sites, I decided to order the book from Borders, because I could pick it up in the store and not pay for shipping. (And I always have coupons, so I could save some money!)
BIG MISTAKE. Borders sucks.
Today I called to see if they could tell me when they thought the book would come in, and, after getting passed around a few times, I was told by the woman who does the ordering that she had determined last week that she couldn't order the book and had canceled the order. But hadn't calle me or e-mailed me or written me a letter or any of the other things that might have been confused for customer service. Her response? "Sorry. We're busy."
Amazon.com had the book. I ordered it. Their postage wasn't bad and they ship pretty quickly. But don't forget...Borders sucks. If there is a lesson to be learned from this experience, it would have to be that Borders sucks.